YOUR PRIVACY MATTERS
At Nili, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our party discovery and ticketing platform.
Last Updated: January 2025 | Effective Date: January 1, 2025
1. INFORMATION WE COLLECT
Personal Information
- Name, email address, and phone number
- Date of birth (for age verification)
- Profile picture and bio (optional)
- Payment information (processed securely via Razorpay)
- Government ID for certain events (when required)
Usage Information
- Events you view, like, and purchase tickets for
- Search queries and browsing behavior
- Device information and IP address
- Location data (with your permission)
- App usage analytics and performance data
Social Information
- Connections with other users on the platform
- Messages and interactions within the app
- Social media profiles (if you choose to connect them)
- Event check-ins and social sharing
2. HOW WE USE YOUR INFORMATION
Service Provision
- Process ticket purchases and payments
- Generate and deliver digital tickets
- Provide customer support
- Send event updates and notifications
Personalization
- Recommend relevant events
- Customize your app experience
- Show location-based content
- Connect you with similar users
Platform Improvement
- Analyze usage patterns
- Improve app performance
- Develop new features
- Prevent fraud and abuse
Communication
- Send promotional emails
- Event reminders and updates
- Important service announcements
- Marketing communications
3. INFORMATION SHARING
We DO Share With:
- Event Organizers: Basic attendee information for entry verification
- Payment Processors: Razorpay for secure payment processing
- Service Providers: Analytics, hosting, and customer support tools
- Legal Requirements: When required by law or to protect rights
We NEVER Share:
- Your personal information with advertisers
- Payment details with third parties
- Private messages or personal conversations
- Data for profit without your explicit consent
4. DATA SECURITY & PROTECTION
We implement multiple layers of security to protect your information:
Technical Safeguards
- 256-bit SSL encryption for data transmission
- Encrypted database storage
- Regular security audits and updates
- Secure API endpoints and authentication
Operational Security
- Limited employee access to personal data
- Regular staff training on privacy practices
- Incident response procedures
- Data backup and recovery systems
5. YOUR PRIVACY RIGHTS
You have the following rights regarding your personal information:
ACCESS
View all personal data we have about you
CORRECTION
Update or correct inaccurate information
PORTABILITY
Export your data in a readable format
DELETION
Request removal of your personal data
OPT-OUT
Unsubscribe from marketing communications
RESTRICTION
Limit how we process your information
To exercise these rights: Contact us at privacy@nili.co.in or through your account settings. We'll respond within 30 days.
6. COOKIES & TRACKING
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for basic site functionality, login, and security
Analytics Cookies
Help us understand how you use our platform to improve it
Preference Cookies
Remember your settings and personalize your experience
You can control cookies through your browser settings, but some features may not work properly if disabled.
PRIVACY QUESTIONS OR CONCERNS?
We're committed to transparency and protecting your privacy. If you have any questions about this policy or our practices:
📧 Privacy Team: privacy@nili.co.in
📞 Phone: +91 98765 43210
📍 Address: 123 Party Street, Koramangala, Bangalore 560034
Policy Updates
We may update this Privacy Policy periodically. We'll notify you of significant changes via email or app notification. Continued use of our services constitutes acceptance of the updated policy.